Effective Date: August 26, 2025 Last Updated: August 26, 2025

1. INTRODUCTION This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our anonymous chat application (“Service”).
2. INFORMATION WE COLLECT

• Information You Provide: We collect account information (username, age, gender, location), communication data (messages, media), and payment information.
• Information Collected Automatically: We collect device information (ID, OS, IP address), usage data (activity logs, features accessed), and technical data.
• Information from Third Parties: We may receive basic profile information from third-party authentication services and aggregated data from analytics services.

3. HOW WE USE YOUR INFORMATION We use your information for service operations, service improvement, communication, safety and security, and legal compliance.
4. INFORMATION SHARING AND DISCLOSURE We do not sell your personal information. We may share information with trusted third-party service providers for payment processing, cloud hosting, and analytics. We may also disclose information when required by law or during a business transfer.
5. DATA SECURITY We implement appropriate technical measures like encryption and access controls to protect your information. In the event of a data breach, we will notify affected users as required by law.
6. YOUR PRIVACY RIGHTS You have the right to access, correct, and request the deletion of your personal information. You may also opt out of marketing communications. To exercise these rights, contact us at info@contentladder.in.
7. DATA RETENTION We retain data while your account is active and may delete data from inactive accounts after 24 months. Some data may be retained longer to comply with legal obligations.
8. CHILDREN’S PRIVACY Our Service is not intended for users under 18. We do not knowingly collect information from minors and will terminate any such accounts.
9. INTERNATIONAL DATA TRANSFERS Your data may be stored on servers located outside India. We ensure that appropriate safeguards and legal mechanisms are in place for such transfers.
10. COOKIES AND TRACKING We may use essential and performance cookies for service functionality and analytics. You can manage tracking preferences through your device settings.
11. UPDATES TO THIS POLICY We may update this Privacy Policy periodically. Your continued use of the Service after updates constitutes acceptance of the revised terms.
12. COMPLIANCE WITH INDIAN LAWS This policy complies with the Information Technology Act, 2000, and other applicable Indian privacy and data protection laws.
13. CONTACT INFORMATION For questions about this policy or to contact our Data Protection Officer, please email: info@contentladder.in. We will respond to inquiries within 30 days.
14. GRIEVANCE REDRESSAL For privacy-related complaints, email info@contentladder.in with the subject “Privacy Grievance.” We will acknowledge your complaint within 48 hours and resolve it within 30 days.
15. ANONYMOUS CHAT CONSIDERATIONS While we support anonymity, you are responsible for the content you share. Do not share personal information in chats and report any inappropriate behavior immediately.